Putting my foot down

The Dishwasher. I won't bore you with the details. I will just say we got a new one almost a month ago (after our old one broke) and it is sitting in my kitchen still not working, re-checks of installation, repair men, ordering parts, Thanksgiving, blah blah blah. Well today I reached my limit. I called the manager at Lowes where we bought it from and said "I think we have been more than patient, I would like for someone to come get the piece of crap that is sitting in my kitchen and bring me a new one." (He started laughing when I said the piece of crap which made me laugh also). The good news is he said that I was right, it was unacceptable and that they had 2 of them in the store and they would come switch it out. Sigh. That felt good.